Jonathan M. is the Technical Director at Unified Microsystems, leading teams in the UAE and Philippines to deliver innovative IT solutions. With a background in customer service and logistics, they have held roles such as Dispatch Coordinator and Customer Service Representative at Wiley, honing skills in client management and operational efficiency. Previously, as a Technical Consultant and Help Desk Manager, Jonathan was instrumental in driving technological strategies and enhancing client support services. They are currently pursuing an NVQ Certificate in Customer Service at Crawley College.
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