Unifocus
John Grech is a seasoned professional with extensive experience in hospitality and workforce management. Currently serving as a Senior Implementation Specialist at Unifocus since April 2024, John previously worked as a Workforce Performance Contractor from November 2023 to April 2024. John has a long history with Unifocus, beginning as a Business Advisor from January 2012 to December 2023. Prior to this, John held leadership roles such as Director of Operations and Labor Management Product Manager at Invited between March 2022 and October 2023. John's earlier positions include Association Manager at Premier Communities, General Manager at Westmont Hospitality Group, and Area Director of Revenue Management at InterContinental Hotels Group. John’s career began at Delta Hotels and Resorts as Corporate Director - Rooms. John holds a Diploma in Hospitality Administration/Management from Ryerson University, earned between 1975 and 1979.
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Unifocus
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Unifocus is a workforce management solution for the hospitality industry. Our platform automates budgeting, forecasting, and scheduling processes, taking into account employee availability, overtime, and seniority to create compliant schedules that reduce costs. Through our platform, open shifts and schedule swaps can be easily managed, and tasks such as housekeeping, guest requests, and maintenance can be intelligently assigned to the appropriate staff. We also offer digital tipping and payroll integration, as well as system analytics and guest/staff survey tools to help hotels maintain high ratings and lower operational costs. Unifocus provides a seamless solution for daily hotel operations. Our client portfolio consists of some of the world’s most well-known brands including Hilton, Rosewood, Fairmont, Marriott, Shangri-La, Taj, Oberoi, Nobu, Standard, LVMH, Soho House, Universal Studios, and others in over 50 countries.