Aurélien Caye is an experienced AI technologist and adventurer who specializes in AI-driven contact center technology and customer experience innovation. Currently serving as a Principal Technologist at Sprinklr, they bridge strategy and innovation to create transformative solutions for global enterprises. Prior to this role, Aurélien held various positions including Principal Solution Architect at UnifyApps and Digital Marketing Performance & Project Manager at L'Oréal. In addition to their professional achievements, Aurélien has a passion for outdoor expeditions, having recently completed a 39-day ski crossing of Greenland. They hold a Master’s degree from EMLYON Business School and a Bachelor’s from the Rotterdam School of Management.
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