Albert Chan is an experienced professional currently serving as a Senior Technical Support Account Manager at Unily since April 2022. Prior to this role, Albert held the position of Technical Service Desk Manager at Cloud Business from May 2021 to April 2022. Albert's previous experience includes leadership roles at Sprout Technologies Ltd as a Second Line and Systems Analyst Team Leader and at The Football Association as a Second Line Support Team Leader. Albert's career began at Ultima Business Solutions, where significant roles included IT Contractor and various support analyst positions. Albert also managed retail IT and local services for BMW Group UK Limited and worked as a Technical Infrastructure Analyst for Toyota (GB) plc. Albert holds a Bachelor's degree in Information Technology from the University of Portsmouth, completed in 2007.