Brian Chaffee is an accomplished professional with extensive experience in customer success and strategic partnerships. Currently serving as the Director of Customer Success at Uniphore since September 2025, Brian previously held the position of Senior Director of Strategic Partnerships at Acxiom, where significant achievements included generating an 8-figure influenced pipeline and managing high-profile alliances. Brian's earlier roles include Senior Director of Digital Experience and Senior Director of Relationship Management at Epsilon, where major projects included re-platforming initiatives for Fortune 100 clients and leading successful loyalty marketing programs. Brian's career also features leadership positions at Cengage Learning and Thomson Reuters, complemented by advanced degrees in English from Florida State University and The Ohio State University.
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