Uniplaces is an online marketplace for booking student accommodation.

Internet

Uniplaces

Uniplaces' headquarters in Lisboa, Portugal

Cyril Jessua

Claudio Francese

Pedro Matos

Paulo Sousa

Irineu Licks Filho

Inês Franco

The Customer Experience and Support team at Uniplaces is dedicated to enhancing the overall satisfaction of students booking accommodations. They manage inquiries, resolve issues, and ensure seamless communication throughout the booking process. This team plays a crucial role in maintaining relationships with key accounts and supports customer acquisition efforts, ensuring that users receive exceptional service and support during their journey.

Customer Experience and Support

This department focuses on managing and nurturing relationships with key clients to ensure their needs are met and to drive business growth.

Account Management

This department manages and facilitates booking processes and client reservations.

Booking Services

This department focuses on enhancing customer satisfaction and engagement through various support and service initiatives.

Customer Experience

This department focuses on managing relationships and enhancing customer interactions through various communication channels.

Customer Engagement

The Engineering and Product Development team at Uniplaces is responsible for designing, building, and enhancing the platform's user experience and functionality. This team collaborates to develop robust web applications, implement innovative features, and ensure seamless performance, all while prioritizing the needs of students seeking accommodation. Through a mix of frontend and backend expertise, they strive to create an intuitive and efficient marketplace for users.

Uniplaces

Org chart

Teams

Customer Experience and Support

Account Management

Booking Services

Customer Experience

Customer Engagement

Engineering and Product Development

Offices

Uniplaces

Org chart

Teams

Customer Experience and Support

Account Management

Booking Services

Customer Experience

Customer Engagement

Engineering and Product Development

Offices

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