Johnathan Miceli

Johnathan Miceli is an experienced Senior Business Analyst and Scrum Master at Unisys, with a focus on agile methodologies since July 2024. Prior to this role, Johnathan served as a Business Solutions Architect at Amelia from October 2020 to May 2024, where responsibilities included coordinating with stakeholders to define functional requirements for various IT service management processes and managing product backlogs. Johnathan's extensive background includes over 14 years at IPsoft as a Technical Project Lead and Service Desk Engineer, where expertise in service transition and client onboarding was demonstrated. Additionally, Johnathan gained early experience as a Help Desk Engineer at Credit Agricole Indosuez from March 2002 to October 2005.