Niko Claes has extensive experience in field management and leadership within the telecom industry. Currently serving as Field Manager for Telenet InHome at Unit-T since September 2018, Niko's role encompasses people management, KPI oversight, recruitment, and stakeholder management, along with a focus on well-being initiatives. Previously, at Proximus from October 2016 to February 2018, Niko analyzed and developed sales performance and shop image, while also managing change, coaching, and facilitating communication between sales teams and head office. Niko's earlier roles include Field Manager at Wireless Technologies and various positions at The Phone House Belgium from 2002 to 2009, where responsibilities ranged from coaching sales skills to managing multiple shop locations and ensuring operational effectiveness.
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