United Direct Solutions provides clients with the most effective methods to connect, engage and communicate with their audiences. Since 1980, their marketing solutions have grown from direct mail service to digital marketing, billing, data and document security, embracing and engaging the latest platforms and technologies. With locations in Louisville, KY and Cincinnati, OH, United Direct Solutions serves small-to-medium businesses and Fortune 500 companies nationwide. 

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United Direct Solutions

United Direct Solutions' headquarters in Louisville, KY, United States

Tom Clines

The Sales and Client Services team at United Direct Solutions is dedicated to building and maintaining strong relationships with clients, ensuring their needs are met through tailored marketing solutions. This team manages account inquiries, provides exceptional customer service, and drives sales growth by identifying opportunities for upselling and cross-selling products. With a focus on delivering seamless communication and support, they play a crucial role in enhancing client satisfaction and loyalty across various industries.

Sales and Client Services

The Leadership Team at United Direct Solutions drives the company's strategic vision and operational excellence. Composed of key executives, this team collaborates to enhance business development, optimize marketing strategies, and ensure effective communication across all platforms. Their oversight fosters innovation and propels the company’s growth in the evolving marketing landscape.

Leadership Team

The Operations and Quality Management team at United Direct Solutions is responsible for ensuring the efficiency and quality of all production processes. This team oversees project estimation and purchasing, implements quality control measures, and drives continuous process improvement. By managing compliance and enhancing operational workflows, they strive to deliver high-quality marketing solutions that meet client expectations and regulatory standards.

Operations and Quality Management

The Information Technology team at United Direct Solutions is responsible for managing and optimizing the company’s technology infrastructure and digital solutions. This includes overseeing data processing, implementing online print systems, and ensuring the security and efficiency of communication channels. By leveraging the latest technologies, the team enhances operational effectiveness and supports the company's mission to connect and engage clients with their audiences.

Information Technology

The Marketing and Business Development team at United Direct Solutions is responsible for driving growth and enhancing brand visibility through strategic marketing initiatives and innovative business partnerships. This team leverages their extensive industry knowledge to identify new market opportunities, cultivate client relationships, and develop comprehensive marketing strategies that align with the company's mission of effective audience engagement. By collaborating with cross-functional teams, they ensure that United Direct Solutions remains at the forefront of marketing technology and delivery methods.

Marketing and Business Development

The Human Resources and Administration team at United Direct Solutions is responsible for managing the workforce and enhancing employee engagement within the company. They handle recruitment, onboarding, payroll, and benefits administration, ensuring compliance with labor laws while fostering a positive work environment. Additionally, they support organizational development and employee training, contributing to the overall effectiveness of the company's operations.

United Direct Solutions

Org chart

Teams

Sales and Client Services

Leadership Team

Operations and Quality Management

Information Technology

Marketing and Business Development

Human Resources and Administration

Offices

United Direct Solutions

Org chart

Teams

Sales and Client Services

Leadership Team

Operations and Quality Management

Information Technology

Marketing and Business Development

Human Resources and Administration

Offices

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