United Direct Solutions provides clients with the most effective methods to connect, engage and communicate with their audiences. Since 1980, their marketing solutions have grown from direct mail service to digital marketing, billing, data and document security, embracing and engaging the latest platforms and technologies. With locations in Louisville, KY and Cincinnati, OH, United Direct Solutions serves small-to-medium businesses and Fortune 500 companies nationwide. 

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United Direct Solutions

United Direct Solutions' headquarters in Louisville, KY, United States

The 1221 Harrison Ave office focuses on sales, client management, and quality control in a dynamic support environment.

1221 Harrison Ave

Tom Clines

The Sales and Client Services team at United Direct Solutions is dedicated to building and maintaining strong relationships with clients, ensuring their needs are met through tailored marketing solutions. This team manages account inquiries, provides exceptional customer service, and drives sales growth by identifying opportunities for upselling and cross-selling products. With a focus on delivering seamless communication and support, they play a crucial role in enhancing client satisfaction and loyalty across various industries.

Sales and Client Services

This department focuses on assisting and resolving inquiries for customers, ensuring satisfaction and effective service delivery.

Customer Support

This department oversees the management and coordination of production processes to ensure efficiency and quality.

Production Operations

The Operations and Quality Management team at United Direct Solutions is responsible for ensuring the efficiency and quality of all production processes. This team oversees project estimation and purchasing, implements quality control measures, and drives continuous process improvement. By managing compliance and enhancing operational workflows, they strive to deliver high-quality marketing solutions that meet client expectations and regulatory standards.

Operations and Quality Management

This department oversees strategic direction and growth initiatives for the organization.

Business Leadership

This department focuses on creating and implementing visually compelling digital content and user experiences.

United Direct Solutions

Org chart

Teams

Sales and Client Services

Customer Support

Production Operations

Operations and Quality Management

Business Leadership

Digital Design

Offices

United Direct Solutions

Org chart

Teams

Sales and Client Services

Customer Support

Production Operations

Operations and Quality Management

Business Leadership

Digital Design

Offices

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