OUTSTANDING QUALITY, PROVEN TECHNOLOGY, & CUSTOMER-FOCUSED SERVICE FOR 50 YEARS.

A domestic leader in supplying high-quality engineered refractory solutions for over half a century, United Refractories Co. has always been in the business of out serving the competition. One of the last family owned & operated refractory manufacturers in the United States, URC comes from humble beginnings but has quietly become the secret weapon of contractors, installers, and end users in the know.  When you choose URC, you’re not choosing to buy a product data sheet that meets a spec, you’re not choosing the next supplier on the list who can hit the timeline, you’re choosing a committed partnership that you’ll be hard-pressed to match in the top-heavy refractory world today. 

WHAT YOU NEED, WHEN YOU NEED IT, WITHOUT THE HEADACHES.

At URC, our best-in-class “4U” service model puts the customer’s needs exactly where they belong – at the top of our priority list.  With tailor-made solutions, strategically placed manufacturing facilities in the Midwest and Southeast, and our unmatched network of fully stocked distribution centers, we know how to listen, plan, and anticipate customers’ expectations. As a privately held, midsize manufacturer, we have all the latest refractory technologies, all the highest-quality raw materials, and all the industry-leading ISO-certified manufacturing processes you’ll find with larger outfits.  What you won’t find is a lack of agility & responsiveness, the cumbersome weight of corporate inertia, and the cold, impersonal service you’ll find dealing with the competition.  Rather than giving our customers all the reasons why we have to say “no,” we are laser-focused on figuring out how to say “yes.” 

At URC, our top priority is stakeholders, not shareholders.  Come see the difference for yourself.  Come see what we can do – 4U.  www.URC4U.com 


Building Supplies

Industrial

Manufacturing

United Refractories Co.

Douglas Niesen

Shaun Hale

Justin Darby

Gene Leis

Josh Pelletier

This department focuses on managing and enhancing customer service operations to ensure effective communication and support for clients.

Customer Support Operations

This department oversees the planning, implementation, and optimization of ERP systems within the organization.

ERP Management

This department manages financial planning, reporting, and compliance to ensure the organization's financial health.

Finance Department

This department manages sales strategies and regional performance to drive revenue growth.

United Refractories Co.

Org chart

Teams

Customer Support Operations

ERP Management

Finance Department

Sales Operations

Offices

United Refractories Co.

Org chart

Teams

Customer Support Operations

ERP Management

Finance Department

Sales Operations

Offices

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