United Utilities provides water and wastewater services to around seven million people in the North West of England supplying 3 million households and 200,000 business premises. They manage the catchment land around their reservoirs to safeguard the quality of the raw water they collect and store.

Utilities

United Utilities

Louise Beardmore

Cate Cartledge

Stuart Lundstrom

Matt Hemmings

Steve Kenney

Sam Fox

Stephen Walker

Jonathan Tebay

Simon Gardiner

Phil Aspin

David Higgins

Clare Hayward

Doug Webb

Kath Cates

Ian El-Mokadem

Marina Wyatt

Michael Lewis

Liam Butterworth

The Engineering and Project Management team at United Utilities is responsible for overseeing the planning, design, implementation, and maintenance of water and wastewater infrastructure projects. They ensure the technical and operational integrity of systems, manage project timelines and budgets, and integrate digital solutions for improved efficiency. This team plays a critical role in enhancing service delivery and safeguarding water quality for the company's millions of customers.

Engineering and Project Management

The Finance and Regulatory team at United Utilities is responsible for managing financial operations, compliance with regulatory requirements, and strategic financial planning. Key tasks include financial reporting, regulatory submissions, tax management, and optimizing business processes to support the company's mission of delivering safe and reliable water and wastewater services.

Finance and Regulatory

The Customer Service and Technology team at United Utilities focuses on enhancing customer experience through advanced technological solutions. They manage customer insights, billing operations, and data analytics to ensure efficient service delivery. Additionally, they oversee smart meter support, system maintenance, and the integration of innovative technologies to optimize customer services and operational processes.

Customer Service and Technology

The Management and Analysis Team at United Utilities is responsible for overseeing and optimizing various operational aspects of the company. This includes managing credit control, analyzing streetworks' impact, developing enterprise architecture, and conducting detailed performance analytics. They also handle market operations, network planning, asset configuration, maintenance, cyber security assurance, and business data analysis to ensure efficient and secure water and wastewater services for their customers.

Management and Analysis Team

The Management Team at United Utilities is responsible for overseeing and strategizing the company's operations, ensuring regulatory compliance, managing public and corporate affairs, optimizing asset management, and driving technological innovation. They also focus on health, safety, and commercial engineering to maintain high standards in delivering water and wastewater services.

Management Team

The Leadership Team at United Utilities is responsible for setting the strategic direction of the company, ensuring the efficient delivery of water and wastewater services to millions of customers. They oversee financial management, operational performance, and sustainability initiatives, while fostering collaboration across departments to enhance service quality and safeguard water resources.

United Utilities

Org chart

Board & advisors

Teams

Engineering and Project Management

Finance and Regulatory

Customer Service and Technology

Management and Analysis Team

Management Team

Leadership Team

Offices

United Utilities

Org chart

Board & advisors

Teams

Engineering and Project Management

Finance and Regulatory

Customer Service and Technology

Management and Analysis Team

Management Team

Leadership Team

Offices

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