Ian Dryer is currently a Senior Level 3 Customer Support Engineer at Unitrends, a position they have held since 2021. Previously, Ian worked as an L3 Customer Support Engineer at Unitrends from 2013 to 2018 and served as a Hardware Lab Engineer at Microsoft from 2011 to 2012, where they managed extensive server infrastructures. Additionally, Ian gained experience as an Engineer at LifeSpan Incorporated and as a Support Associate at Peak10, where they provided Level 2 support for large data centers. Their early career included roles at CompUSA and Santa Fe Station, where they developed a strong foundation in technical support and maintenance.
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