Hayley Lee is a skilled Customer Success Specialist at Unity, where responsibilities include providing Tier 1 support for Unity Cloud products and enhancing user resources through the development of knowledge base articles and translation efforts. Prior experience at Unity also encompasses a role as a Customer Experience Products Specialist, focusing on user support for Digital Twins products and the Asset Store, as well as managing AI chatbots for optimal functionality across multiple regions. Earlier positions include Customer Service Analyst at Booking.com, Customer Service Specialist at Yonsei University, and various roles in IT support and sales. Hayley holds a Master's degree in Information Technology from Queensland University of Technology and a Certificate IV in Business from Navitas Professional.
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