Hengyi Lim is an experienced Digital Customer Success Manager at Unity since September 2021, focused on developing a customer success engagement model centered on product-led growth. Previous roles include serving as a Customer Success Manager for South APAC at Unity and a Partner Operations Analyst at Anaplan, managing partnerships and operations across the APAC region. Additionally, Hengyi is an eCommerce Entrepreneur with Carousell Group, achieving significant profits and customer satisfaction. Previous experience includes an Associate Vendor Manager role at Amazon, where listings grew significantly ahead of major sales events, and various positions at Obbo and Ekkko Systems that developed skills in business development and event management. Hengyi holds a Bachelor of Business Management from RMIT University and additional credentials from Singapore Polytechnic and Civil Aviation University of China.
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