Jonny Lewis is a seasoned professional in developer support engineering, currently serving as the Senior Manager of Developer Support Engineering at Unity since March 2022. In this role, Jonny leads a global team dedicated to providing 24/7 support for Unity Multiplayer Services. Prior to this, Jonny was promoted to Manager of Developer Support Engineering in September 2023, where increased responsibilities included tackling significant business challenges. Jonny initially joined Unity as the Lead for EMEA operations, focusing on the Game Server Hosting product. Previous experience includes serving as Senior Support Engineer at Ordnance Survey, where oversight of the Web Support function was essential for key customer-facing services, and as Support and Service Manager at Snowflake Software, responsible for customer SLAs and a 24/7 support team. Early career experience included roles such as Support Team Leader and Customer Support Technical Adviser at Snowflake Software, along with writing for GodisaGeek.com. Jonny holds a Bachelor of Arts in Computer Games Technology from The University of Huddersfield.
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