Shani Kovalsky serves as the Head of Technical Support at Unity since March 2023 and has held various roles at ironSource since July 2015, including Head Of Technical Support, Global Technical Support Leader, Technical Account Managers Team Leader, and Technical Account Manager. Expertise encompasses high-level internal and external technical support, particularly with SDK and server-side integrations, production troubleshooting, and debugging performance-related issues, while collaborating closely with Project Managers and Developers. Shani Kovalsky earned a Bachelor’s Degree in Biochemistry from The Hebrew University of Jerusalem from 2011 to 2014.
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