Paulin Raval is an experienced Implementation and Client Service Manager at Unity4 Contact Centre Technology since March 2015, specializing in designing and implementing solutions for new customers while identifying business needs and growth opportunities. Prior to this role, Paulin served as a Campaign/Sales Manager and Quality Assurance Manager at Aegon Direct & Affinity Marketing Services Asia Pacific, focusing on strategy, vendor management, and ensuring compliance with sales standards. Earlier career experience includes roles as a Customer Relations Officer at ACE in Australia and a Telesales Representative at Teleperformance, emphasizing customer service and quality monitoring. Paulin holds a Master of Engineering in Mechanical Engineering from the University of Wollongong and a Bachelor of Engineering in Mechanical Engineering from Vishwakarma Government Engineering College.
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