Unity4 is one of the largest, truly virtual Contact Centres in the world. With operations in Australia, UK, Canada and New Zealand, they employ a workforce of more than 1000 staff who work from home on various projects for blue chip organisations. 

Information Technology

Unity4

Unity4's headquarters in Surry Hills, Australia

This department focuses on identifying growth opportunities, building partnerships, and driving revenue through strategic initiatives.

Business Development

The Sales and Customer Service team at Unity4 is dedicated to providing exceptional support and engagement for clients and their customers across multiple regions. This diverse team, comprising roles such as Customer Service Agents, Telemarketers, and Client Service Managers, focuses on driving sales initiatives, generating leads, and ensuring smooth service delivery. They leverage their remote capabilities to efficiently handle inquiries, manage client relationships, and promote client projects, all while delivering a high standard of virtual service.

Sales and Customer Service

The Technology and Development team at Unity4 is responsible for designing, implementing, and optimizing innovative technology solutions that enhance the performance and efficiency of the virtual contact centre. They focus on integrating cutting-edge tools, managing data systems, and collaborating with cross-functional teams to ensure seamless operations across all platforms, ultimately supporting the company's mission to deliver exceptional service to blue chip clients.

Technology and Development

The Leadership Team at Unity4 is responsible for setting strategic direction and overseeing the technological advancements that enhance the company's virtual contact center operations. With a focus on innovation and efficiency, they drive initiatives to leverage technology for delivering exceptional service to blue-chip clients across Australia, the UK, Canada, and New Zealand. Their collaborative leadership ensures the company remains at the forefront of the industry while supporting a dynamic remote workforce.

Leadership Team

This department focuses on managing and executing telesales initiatives to drive sales and client engagement.

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Other teams

Sales and Customer Service

Technology and Development

Leadership Team

Telesales Operations