Amy Sheemar

Amy Sheemar has work experience as a ServiceNow Developer at UnityBPO starting from August 2020. Amy provided daily support for the Service Management Platform (ServiceNow), including scripting, configuration, customization, integrations, and administration. Amy also has experience in the customization of Innovation Portal, Timesheet Portal, and Investment Portal in ITBM implementation. Prior to this, they were a ServiceNow Developer at Capegemini Consulting India Private Limited from August 2019 to August 2020. During this time, they gained hands-on experience with incident management, problem management, change management, knowledge management, service catalog, service level management (SLM), workflows, and email notifications. Amy also had knowledge in report modules, custom reports, transformations, update sets, and system clone upgrades. Additionally, Amy has experience in shell scripting, Groovy, Java, SQL, and/or Python. Before working at Capegemini, they were a ServiceNow Developer at Wells Fargo from January 2018 to July 2019, where they worked on development, configuration, solutions evaluation, validation, and deployment in ServiceNow Customer Service Management (CSM). Amy also had experience in building automation workflow and configuring custom Enterprise applications for Single-Sign-On setup. In addition, Amy worked as a Java Developer at Wells Fargo from April 2017 to December 2017, where they actively worked on planning, implementation, coding, and testing of the product website and assisted with the business case, planning, and monitoring.

Amy Sheemar's education history includes attending the University of Houston. However, the specific start year, end year, degree name, and field of study are not provided. Additionally, they have obtained a certification as a Certified System Administrator from ServiceNow, but the details of when they obtained it are not mentioned.