Paul Davis

Senior Technical Service Desk Manager at UnityBPO

Paul Davis has a diverse work experience spanning over several years. Paul is currently working as a Technical Service Desk Manager at UnityBPO, a position they have held since March 2022. Prior to that, from July 2021 to March 2022, they served as an Enterprise Customer Support Manager at B3 Group, Inc.

Before joining B3 Group, Inc., Paul worked at Leidos as an Enterprise Service Desk Manager from May 2019 to July 2021. Paul also held the role of Service Desk Manager at Packet Fusion from October 2018 to March 2019.

In addition to their IT management roles, Paul had experience in the insurance industry as a Licensed Insurance Agent at Liberty National- The Mayo Agencies from February 2018 to September 2018.

Before transitioning to the IT field, Paul worked in various managerial positions in the help desk and user services domains. Paul served as the Help Desk Manager at Pedernales Electric Cooperative from May 2016 to February 2018 and as the User Services Manager at Southern West Virginia Community and Technical College from November 2011 to September 2013.

Earlier in their career, Paul held multiple leadership roles at HCL America, including Senior Service Desk Manager and Help Desk Manager, where they were responsible for managing service desks with a high volume of contacts and 24/7 operations.

Furthermore, Paul has extensive experience in the field of IT management from their tenure as a Help Desk Manager at Innova Systems International, LLC from September 2003 to October 2009.

Prior to their career in IT, Paul served in the US Navy from April 1984 to February 2002.

Paul Davis attended Central Texas College. No specific information is given regarding the start year, end year, degree name, or field of study.

Links

Previous companies

Leidos logo
The United States Navy logo
Packet Fusion logo
InnovaSystems International, LLC logo
B3 Group, Inc. logo

Timeline

  • Senior Technical Service Desk Manager

    March, 2022 - present

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