Osbert Tan

Osbert Tan has a diverse work experience spanning over two decades. Currently, they serve as a Senior Customer Support Analyst at Univeris since October 2021. Prior to this, they worked as the Manager, Customer Support (Interim) from October 2020 to September 2021. Osbert has extensive experience in customer support and analysis, having held the role of Customer Support Analyst at Univeris for over 14 years. In this role, they assisted customers in using the Univeris Enterprise Wealth Management System, handled triage JIRA tickets, and collaborated with internal teams to resolve client issues. Additionally, they held the role of Quality Assurance Analyst at Univeris, where they created test plans and executed test cases for the Enterprise Wealth Management System. Before joining Univeris, Osbert worked as a Quality Assurance Tester at Allianz, performing quality assurance and user acceptance testing. Osbert also supported data migration processes and documentation. Earlier in their career, they worked as a Business Analyst at Interlink Business Solutions, where they handled client web development projects and led in quality assurance and user acceptance testing. Osbert's work experience also includes a role as a Web Designer/Developer at Intel Corporation, where they designed and developed websites and web applications. Osbert was recognized with a divisional award for their work on Intel's Intranet website/portal. Additionally, Osbert worked as a Technical Support Analyst at Sky Cable, providing solutions to internet service concerns, and as a Programmer at Citi, where they developed and maintained daily banking systems. Throughout their career, Osbert has demonstrated proficiency in customer support, quality assurance, web design/development, and programming.

Osbert Tan attended De La Salle University from 1991 to 1995, where they obtained a Bachelor of Science (B.S.) degree in Computer Science.