Felix Wang is a seasoned professional in operations and maintenance, with extensive experience in technical support and customer reliability engineering across various leading technology companies. Currently serving as the Global O&M Head at Univers since December 2022, Felix oversees system availability assurance and enterprise support. Prior to this role, Felix led the Support Business Group for Microsoft's Greater China Region and held significant positions at Ant Financial, Amazon Web Services, EMC, IBM, and Maxtor, demonstrating a strong capability in building teams and business frameworks. Felix holds a Master's degree in Microelectronics System Design from the University of Southampton and a Bachelor's degree in Automation & Control Engineering from Shanghai Jiao Tong University.
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