Karla Prado

Karla Prado has a robust background in customer service, currently serving as a Customer Service Representative (CSR) at Universal Electronics since June 2022. Previously, Karla held the position of Customer Services Specialist at Parker Hannifin from May 2019 to July 2022, and worked as a Customer Service Representative at Smurfit Kappa North America between July 2017 and October 2018, where responsibilities included creating customer accounts and coordinating project schedules across various departments. Earlier experience includes a role as a Customer Service Representative at Washington Penn Plastic Co., Inc. from February 2013 to May 2016. Karla holds a Licentiate degree in Hospitality Administration/Management from Universidad Regiomontana S.C., earned between 2000 and 2008.