Micah Johnson

Micah Johnson is an experienced IT professional with a strong background in service delivery and operations management. Currently, Micah serves as the Director of Field Services & IT Operations at UES since December 2022, following a role as IT Field Service Delivery Manager. Prior experience includes Information Technology Service Delivery Manager at Kingspan Insulated Panels North America from February 2014 to December 2022, and Information Technology Operations Manager at Autism Speaks from August 2008 to August 2013, where responsibilities included overseeing daily service delivery for multiple offices. Micah's earlier career involved serving as Program Director at Unisys from December 2001 to December 2008 and Director of Program Operations at New York City Transit, where accountability included service performance monitoring and budget management. Micah also worked as Field Operations Manager at Honeywell, managing desktop support technicians across several regions.