Tom T.

Tom T. is a seasoned professional with over 23 years of experience in the tourism sector, excelling in sales, marketing, and customer service. They have held various leadership roles, including General Manager at Five Star Whale Watching and Victoria Carriage Tours, where they significantly increased referrals and improved overall operations. Currently, Tom works as an Operations Specialist at The Universal Group on Vancouver Island, focusing on optimizing warehouse and office operations. Known for their results-driven approach and strong relationships within the tourism industry, Tom is dedicated to ensuring customer satisfaction and building effective teams.