Bill Stratford

Bill Stratford is an experienced professional in the fields of customer service and technical management, currently serving as Customer Service Manager for America and Canada at Universal Instruments Corporation since July 2024. Prior to this role, Bill was Field Service Manager for the Americas at De Nora, where a focus on sustainable technologies for water treatment was paramount. Bill's extensive career includes leadership positions such as Director of Aftermarket Sales and Service at JLS Automation, Technical Services Manager at both Ilapak Packaging Machinery and EAM-Mosca Corporation, and Vice President/COO at Keystone Automation Inc. Bill has also contributed as General Manager at Amarillo Wind Machine Co. and as Service Manager at Grundfos Pumps Corp. Bill holds a Bachelor of Science degree in Operations Management from the University of Scranton.