Fourth Generation: Universal CEO Tom Austin's wife Lisa is the 
great-granddaughter of Peter Spalding, who founded Spalding Laundry in 1896. Lisa's father, Bill Tate, left Spalding to start Universal in 1979. We have been providing quality linen services in Louisville Kentucky for over 100 years. 

Universal, formerly Universal Linen Service is an independently-owned and operated textile service provider, has completed the renovation and expansion of a new 50,000 sq. ft. facility on its property located at 1807 Commerce Road, south of downtown Louisville. Adding new laundry equipment, remodeling the building, and improving technology systems totaling $5 million, Universal’s state-of-the-art facility is able to process linen, garments, and floor care products faster and more efficiently in a more environmentally sensitive manner. 

Housed in a renovated 1924 facility, that was placed on the National Historic Register in 1989 and remodeled in 2007 to accommodate the new equipment, Universal’s new facility allows the company to sort, wash, dry, iron and fold linens for its customers in the food and beverage, healthcare, lodging, and uniform industries. Also with the capability to clean floor mats and launder and press apparel and uniforms, Universal’s new plant is completely driven by technology and automation, increasing efficiency and turnaround time.

Textiles

Universal Linen Service

Universal Linen Service's headquarters in Louisville, KY, United States

The Nashville office likely oversees logistics and operations management for distribution routes in the region.

Nashville

Tom Austin

Cori Bakos

This department oversees the planning and execution of operational processes to ensure efficiency and effectiveness in service delivery.

Universal Linen Service

Org chart

Teams

Operations Management

Offices

Universal Linen Service

Org chart

Teams

Operations Management

Offices

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