✦ UnMute: AI systems for marketing and communications ✦

Marketing and communications teams are under pressure to move faster with AI.
Most are already using tools like ChatGPT, but in fragmented, inconsistent ways that are hard to scale.

Outputs vary. Tone drifts. Risk creeps in. What should feel like acceleration starts to feel messy and hard to trust.

This is the gap we work in.

✦ Promptworks by UnMute ✦

Promptworks is our AI enablement program for marketing and communications teams.

We help teams move from ad hoc prompting to structured, governed systems that scale with consistency and trust.

This is not about using AI more. It’s about using it with the right structure and controls in place.

We equip teams with three core capabilities:

1️⃣ Skills:
We build prompt fluency across teams, from clear briefing and structured prompting to output evaluation. The result is consistent, on-brand work and teams that use AI with confidence.

2️⃣ Systems:
Ad hoc prompting does not scale.
We turn individual use into shared infrastructure - prompt libraries, reusable templates, and brand-trained AI assistants - embedded into workflows.

3️⃣ Guardrails:
Speed without governance creates risk. We design constraints, review processes, and safeguards to keep outputs accurate, consistent, and trustworthy, with human oversight at the first and final mile.

✦ What this unlocks ✦

▪️ Structured, scalable content systems
▪️ Consistent, on-brand outputs
▪️ Faster production through governed workflows
▪️ AI embedded into everyday work
▪️ Reliable outputs teams can trust

✦ Built on experience ✦

UnMute was founded by communications and marketing practitioners with backgrounds in journalism, PR, and startups.

Across two decades, we’ve built messaging, managed reputation, and delivered under pressure. Promptworks brings structure to how AI is used in real-world communications work.

If your team is experimenting with AI but struggling to scale it with confidence, we should talk.

UnMute Limited

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