Daniel Rivas is an experienced IT Support Technician Lead with over 15 years of expertise in delivering exceptional technical support and system management. Currently serving as an Information Technology Lead at UNOde50, Rivas has held notable roles at companies such as Shiseido, Kate Spade & Company, and LIZ CLAIBORNE, focusing on end-user support, system analysis, and project management. With a Technical Diploma in System, Networking, and LAN/WAN Management, Rivas is skilled in various IT solutions, including Microsoft Office, O365, and Point of Sale systems, contributing to increased productivity and improved customer service throughout their career.
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