Created by the UN General Assembly in 1949, UNRWA provides assistance and protection to some 5.5 million Palestine refugees to help them achieve their full potential in human development. 

UNRWA human development and humanitarian services encompass primary and vocational education, primary health care, relief and social services, infrastructure and camp improvement, microfinance and emergency response, including in situations of armed conflict.

Humanitarian

UNRWA

Philippe Lazzarini

Stephen Margetts

Reham Jaffal

Roland Friedrich

Sultan Badran

Jenifer Austin

Stephanie Case

Ibrahim S El Khatib M.D.

Juliette Touma

The Education and Training Team at UNRWA is dedicated to enhancing the educational opportunities and outcomes for Palestine refugees through diverse instructional programs. This team develops and implements vocational training, primary education, and specialized subjects, fostering a supportive learning environment and ensuring quality assurance across educational initiatives. By integrating innovative teaching methods and providing counseling support, they empower individuals to achieve their full potential and enhance community resilience.

Education and Training Team

The Finance and Accounting Team at UNRWA is responsible for managing the organization's financial operations, ensuring effective budgeting, accounting, and payroll processes. They oversee financial reporting, monitor expenditures, and manage loan services, all while maintaining compliance with regulatory standards. This team plays a crucial role in allocating resources efficiently to support UNRWA's humanitarian initiatives and development programs for Palestine refugees.

Finance and Accounting Team

The Health and Medical Services Team at UNRWA is dedicated to providing comprehensive healthcare to Palestine refugees, ensuring access to primary health care, medical education, and public health initiatives. This multidisciplinary team, comprising medical professionals, health officers, and pharmacists, focuses on promoting health, managing medical supplies, and addressing nutrition and health economics to enhance overall community wellbeing. Their efforts are crucial in delivering quality health services, especially in challenging circumstances such as armed conflict.

Health and Medical Services Team

The Information Technology Team at UNRWA is responsible for developing and maintaining the organization's IT infrastructure to support its humanitarian and development initiatives for Palestine refugees. This team manages systems for data security, telecommunications, and business intelligence, ensuring efficient operation of services such as education, health care, and emergency response. They work collaboratively to implement innovative software solutions, enhance data management, and provide technical support, thereby enabling UNRWA to fulfill its mission effectively.

Information Technology Team

The Software Development Team at UNRWA is responsible for designing, developing, and maintaining digital solutions that enhance the delivery of services to Palestine refugees. This team collaborates on various projects, including web and mobile applications, data management systems, and user experience design, ensuring that technology effectively supports UNRWA's mission in education, healthcare, and humanitarian assistance. Their work enables better access to essential services and improves operational efficiency across the organization.

Software Development Team

The Human Resources Team at UNRWA is responsible for managing and developing the organization's workforce, ensuring it aligns with its mission to support Palestine refugees. This team focuses on recruitment, organizational design, policy development, and the administration of compensation and benefits, fostering an environment that enables staff to deliver effective humanitarian services and achieve professional growth. Through strategic HR initiatives, they aim to enhance organizational efficiency and improve overall employee engagement.

UNRWA

Org chart

Teams

Education and Training Team

Finance and Accounting Team

Health and Medical Services Team

Information Technology Team

Software Development Team

Human Resources Team

Offices

UNRWA

Org chart

Teams

Education and Training Team

Finance and Accounting Team

Health and Medical Services Team

Information Technology Team

Software Development Team

Human Resources Team

Offices

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