Tim Harper is a highly experienced senior leader specializing in customer experience (CX) operations, technology delivery, and change management. They have worked at Unum in various leadership roles since 2020, including as the Unum Covid Response Leader for Absence Management Operations, where they managed operations during the pandemic. Previously, Tim held positions at Unum UK as Head of Sales Operations and at Air Europe as Ground Services Manager. Currently, they are pursuing an LLB in Law at the University of London.
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