Laís Saenz currently serves as an Analista de Projetos Pleno at UOL EdTech, responsible for managing client playbooks within the Programa de Suporte à Implantação and enhancing customer experiences through regular meetings and performance monitoring. Previous roles include Auxiliar de Relacionamento de Clientes Junior at UOL EdTech and Qulture.Rocks, providing customer support and ensuring a seamless user journey while developing training materials and conducting data analysis. Laís has also contributed to animal behavior research at GBAZP and led personnel management at EJEA Consultoria, focusing on team collaboration and internal communication training. Laís holds a Bachelor's and Teaching Degree in Biology from Escola Superior de Agricultura "Luiz de Queiroz."
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