Cleber Silva is a Technical Support Lead with a degree in Computer Technology from Anhanguera Educacional. Currently, they work at Grupo UOL, leading the Sibéria team and overseeing mobile device management for PagBank. They have extensive experience in managing squads focused on hardware support, logistics for employee onboarding and offboarding, and process optimization. Previously, Cleber held support analyst positions at OSRAM and Stefanini Brasil, developing a strong foundation in technical solutions and customer service.
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