Justin Batten

Justin Batten has a diverse work experience spanning over two decades. Justin currently serves as the Vice President Operations at Uown Leasing, where they are responsible for implementing policies and procedures to improve efficiency across multiple departments. Prior to this, they were the Director of Customer Experience at the same company, leading a team to build B2B partnerships and streamline departmental processes. Justin has also worked as an Independent Consultant at The Interesting Conversations Company®, conducting research analysis and suggesting alternatives for various parts of the business. Additionally, they served as the Marketing Chair on the Board of Directors for mad Theatre of Tampa, overseeing marketing initiatives and leading a team of volunteers. Justin has also held various roles at GEICO, including Senior Division Manager, Division Manager, Partnership Marketing National Sales Manager, Performance Monitoring Supervisor, and Customer Service Supervisor. In these roles, they formulated marketing strategies, managed sales staff, and improved call handling and auditing processes. Early in their career, Justin worked as an Instructor at the National Cheerleaders Association, where they traveled across the US to train and develop cheerleaders. Overall, Justin's work experience showcases their expertise in operations, customer experience, marketing, and leadership.

Justin Batten holds a Bachelor's Degree in Business Administration from Polk State College. Justin has also obtained a Diversity, Equity and Inclusion in the Workplace Certificate from USF Corporate Training and Professional Education. In addition, Justin holds a 2-20 Property and Casualty Insurance License from the Florida Department of Insurance.