Gordon Macmillan

Gordon Macmillan is a Senior Business Process Consultant at UP3, where they engage customers to refine requirements and champion effective process design. With extensive experience as a Business Analyst and a strong background in IT service management, Gordon has demonstrated exceptional analytical and communication skills throughout their career. Previously, they worked at KPMG UK as a ServiceNow Business Analyst (Manager), leading business analysis workstreams and fostering collaborative relationships. Gordon holds a Bachelor of Engineering in Computer Software Engineering from Napier University and has held various roles in organizations such as RBS, Standard Life, and Tesco Bank, where they focused on delivering value and enhancing processes.