Updater makes moving easier for the 17 million American households that relocate every year. With Updater, users seamlessly forward mail, connect TV and internet, compare and book moving companies, transfer utilities, update accounts and records, and much more. 

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Updater

Updater's headquarters in New York, NY, United States

David Greenberg

Lindsey Dole

Emiah Gardner

Paul Devine

Robbie Knutson-Ratto

John Caplinger Ms/ Mba/Doctoral Candidate

Bob Cahill

Sean Cummiskey

Natalia Sanchez

John Caplinger - MBA/Doctoral Candidate

David Sando

Stuart Hume

Grant Shaffer

Bangaly Kaba

Lee Kirkpatrick

The Engineering and Development team at Updater is responsible for designing, building, and maintaining the platform and infrastructure that power Updater's suite of moving solutions. This diverse group of skilled professionals collaborates to develop and optimize software, manage data flows, ensure system reliability, and implement security measures, all aimed at creating a seamless and efficient experience for users during their relocation.

Engineering and Development

The Customer Support and Success team at Updater is dedicated to ensuring a seamless experience for users throughout their moving process. This team provides assistance and guidance on platform usage, addresses customer inquiries, implements client solutions, and works collaboratively to enhance user satisfaction. They play a crucial role in building lasting relationships with clients, ensuring that each interaction adds value and supports a smooth transition during relocations.

Customer Support and Success

This department oversees the development and maintenance of platform engineering and overall engineering strategies.

Engineering Department

This department focuses on designing, building, and maintaining software applications and systems.

Software Development

The Marketing and Communications team at Updater is responsible for driving brand awareness and customer engagement through targeted marketing strategies and compelling design. This team develops and executes campaigns across various channels, including search marketing, lifecycle marketing, and product engagement, to enhance user experience and attract new customers to Updater's services. They collaborate closely to ensure messaging is effective, engaging, and aligned with Updater's mission of simplifying the moving process.

Marketing and Communications

This department manages customer interactions and ensures effective resolutions to inquiries and issues.

Updater

Org chart

Board & advisors

Teams

Engineering and Development

Customer Support and Success

Engineering Department

Software Development

Marketing and Communications

Customer Support Services

Offices

Updater

Org chart

Board & advisors

Teams

Engineering and Development

Customer Support and Success

Engineering Department

Software Development

Marketing and Communications

Customer Support Services

Offices

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