Amit Sharma

Amit Sharma is a seasoned professional in training and quality management with extensive experience in the customer service and sales training sectors. Amit began their career as a Technical Support Specialist at HCL Technologies Ltd, later serving in various training roles at companies such as Digicall, iEnergizer, and Cogent E Services, where they managed training programs and improved performance metrics. Most recently, Amit holds the position of Associate Director of Training at upGrad, overseeing pan-India sales and customer service training while developing future-ready capability frameworks. Amit earned a Bachelor of Business Administration from ITS Mohan Nagar Ghaziabad between 2008 and 2011.