Upgrade is a neobank that offers credit to mainstream consumers through cards and personal loans, together with free credit monitoring and education tools that help consumers understand and manage their finances. Upgrade Card provides an innovative credit card that brings the low cost and responsible credit of installment lending to millions of retail locations in the U.S., while Upgrade Account is a mobile banking product offered to mainstream consumers.

Finance

Upgrade

Upgrade's headquarters in San Francisco, CA, United States

This office supports customer service, risk management, and compliance functions, ensuring effective account and vendor operations.

2 N Central Ave

This office focuses on advanced software development, data management, and quality assurance within the finance sector.

1080 Côte du Beaver Hall

Renaud Laplanche

Paresh Gangodker

Thomas Curran

Adelina Grozdanova

Adam Ajlouni

Jeff Bogan

Jevonna Johnson

Brian Nicholls

Erik Navarro

Srini Veerapaneni

Deanna Wood

Christopher Forshay

Christopher M. Young

Senior Vice President, Operations

Tom Botts

Rob Borden

Matt Wierman

Visar Nimani

Anju Patwardhan

Micky Malka

Joseph F. Huber

Chris Gottschalk

Mark Ortiz

Joseph L. Breeden

The Software Development team at Upgrade is responsible for designing, building, and maintaining the technology that powers the neobank's innovative financial products, such as the Upgrade Card and Upgrade Account. Comprising senior engineers and specialists, the team focuses on creating seamless user experiences, ensuring system reliability, and implementing robust data management solutions to enhance credit and financial services for mainstream consumers. Additionally, they work on integrating advanced monitoring and educational tools to empower users in managing their finances effectively.

Software Development

This department focuses on ensuring the quality and reliability of software products through testing and automation.

Quality Assurance

This department oversees the development and strategy of products, ensuring alignment with market needs and company goals.

Product Management

This department focuses on building and maintaining the architecture and infrastructure for data processing and analysis.

Data Engineering

This department focuses on automating and optimizing the development and operational processes of software applications.

DevOps Engineering

This department focuses on investigating and analyzing financial crimes to prevent and mitigate fraud risks.

Upgrade

Org chart

Board & advisors

Teams

Software Development

Quality Assurance

Product Management

Data Engineering

DevOps Engineering

Fraud Investigations

Offices

Upgrade

Org chart

Board & advisors

Teams

Software Development

Quality Assurance

Product Management

Data Engineering

DevOps Engineering

Fraud Investigations

Offices

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