Michael Mohsen serves as the Team Lead for Customer Success at UpGuard since March 2023, focusing on driving value for a diverse portfolio of accounts throughout the customer lifecycle. Previously, Michael held multiple positions at Carvana from August 2019 to March 2023, including Team Lead and Senior Advocate, where leadership of customer teams and management of operations were key responsibilities. Earlier roles include Team Member at Chick-fil-A Restaurants and Crowne Meetings Director at Crowne Plaza Hotels & Resorts, showcasing a strong background in customer service and event coordination. Michael began a career in the service industry as a Barista at Starbucks and holds a Bachelor of Arts degree from Milligan College, earned in 2015.
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