Soham Sharma

Soham Sharma is an experienced professional in customer success and management, currently serving as the Manager of Customer Success India at UpGuard since April 2025. Prior to this role, Soham held positions such as Associate Director of Customer Success at Altudo and Senior Customer Success Manager at Sprinklr, where responsibilities included overseeing client relationships and ensuring customer satisfaction. Soham's career began with roles at Euromonitor International as Manager of Client Partnerships and at FedEx as Territory Manager. With foundational experience as a Client Service Executive at Borderless Access Panels Pvt Ltd., Soham also executed a research project during an internship at Autograde Technical Centre. Soham holds an MBA in Marketing from Alliance Business Academy and a Bachelor's degree in Electronics and Communication Engineering from IPS Academy.