Alexandra M.

Alexandra M. has extensive experience in fraud investigation and financial crime prevention. Alexandra currently holds the position of Senior Lead, Fraud Investigations at Uphold Inc., where they are responsible for leading and managing fraud-related investigations. Prior to this, they worked as a Fraud Financial Crime Investigator at the same company.

Before joining Uphold Inc., Alexandra was a Senior Fraud Analyst at Firefighters First Credit Union, where they played a vital role in detecting and preventing fraudulent activities. Alexandra also worked as a BSA Senior Analyst at Bank of Hope where they focused on analyzing and investigating suspicious wire activity to ensure compliance with regulations.

Earlier in their career, Alexandra worked at DIRECTV as an Investigative Analyst, where they conducted various fraud investigations and identified and terminated fraudulent activities. Alexandra also gained experience in anti-money laundering and financial crime prevention as a BSA/AML Specialist at City National Bank.

Alexandra's work experience also includes a role as a Senior Fraud Analyst at Bank of America, where they handled complex customer situations involving fraud and provided coaching to associates. Additionally, they worked as a Performance Improvement Coach, Assistant Banking Center Manager, and Competition Director & Figure Skating Coach at various companies.

Overall, Alexandra M. possesses a diverse range of experience in fraud investigation, financial crime prevention, anti-money laundering, and coaching. Alexandra is adept at conducting complex investigations, analyzing information, and ensuring compliance with regulations.

Alexandra M. completed their Bachelor of Science (B.S.) degree in Criminal Justice from the University of Phoenix, studying from 2009 to 2012. Additionally, they obtained a certification in Chainalysis Reactor from Chainalysis Inc. in June 2022.