James McHugh is a seasoned professional with extensive experience in customer service and consulting within the financial and sports sectors. Currently serving as the VIP Customer Service Lead at Uphold since March 2022, James has significantly revamped the VIP program and facilitated communication between high-net-worth clients and various internal teams. Prior to this role, James contributed as a Sports Consultant at Worcester Futsal Club, focusing on securing stadium projects and enhancing broadcasting deals. James's career also includes a tenure as an Internal Consultant at NFU Mutual, where responsibilities encompassed pension tax projects and digital transformation initiatives. Educational achievements include a Master of Science in Business & Economics from Lund University and a range of degrees from institutions such as Jönköping International Business School and the University of Vienna, complemented by a Diploma of Insurance from the Chartered Insurance Institute.
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