Alex Baker is a seasoned professional with extensive experience in customer support and management roles. Currently serving as Team Manager and Principal Consultant at Upland Software since April 2017, Alex previously held the position of Client Success Manager at Upland RightAnswers from December 2014 to April 2017. Prior roles include Help Desk Manager at Party City, Director of Customer Support at Delphi Technology, and Operations Director at Mantra Information Services. Alex began a career in customer service as Support Manager at onProject Inc. and also served as Channel Manager at AT&T. Alex earned a Bachelor of Arts degree in Communication from Rutgers University between 1994 and 1998.
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