Mark Mondello is an experienced professional with a robust background in service operations and technical sales support across various industries. Currently serving as Senior Director of Service Operations at Upland Software since November 2007, Mark's tenure began after Upland's acquisition of RightAnswers Inc. Prior experience includes working as a Solutions Consultant at Concur, focusing on Employee Spend Management in a SaaS model, and as a Sales Engineer at Extensity Inc., where Mark provided pre-sales technical support in the travel and expense industry. Mark's early career included various roles at Dendrite International, culminating in a Technical Project Manager position, and service in the United States Air Force as Target Intelligence.
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