Michael Kennedy is an accomplished professional with extensive experience in customer success, account management, and product development across various industries. Currently serving as a Customer Success Manager at Upland Software since January 2024, Michael previously held the position of Enterprise Customer Success Manager at Core BTS, where certification as a Cisco Certified Specialist in Customer Success was attained. Prior roles include Account Manager at WheelHouse Solutions, Commercial Sales Representative at Batteries Plus Bulbs, and various management positions at Rawlings Sporting Goods, where significant product growth and sales achievements were realized. Michael's educational background includes an MBA and a Bachelor's degree in Business Administration/Marketing from Lindenwood University.
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