Julia Alekseeva is an experienced customer service professional with a focus on the gaming industry, currently serving as the Lead Support Manager at Uplatform since July 2025. Previously, Julia held the position of Customer Service Team Lead at Tilting Point from July 2020 to June 2025, where global support operations for over ten mobile games were led, and a player-centric support strategy was co-developed. Prior experience includes roles as Booking Manager at STN Apartments, overseeing reservations from June 2015 to November 2017, and Lead Customer Support Specialist at Plamee from July 2018 to January 2020, where support requests from players were managed and team assistance provided. Julia holds a Bachelor's degree and a Master's degree in Arabic Language and Literature from Saint Petersburg State University, completed between 2010 and 2016.
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