Cole Rich

Cole Rich is an experienced professional with a background in eCommerce operations, research, and client development. Currently serving as an eCommerce Operations Associate at Uplight, Cole Rich efficiently resolves customer applications and has successfully matched over 1000 clients, streamlining the enrollment process. Previous roles include Senior Research Associate at Keywords Studios, where Cole Rich analyzed data to optimize AI product development, and Client Development Operations at Chisholm Chisholm & Kilpatrick LTD, focusing on enhancing client support and workflow efficiency. Additional experience includes developing website content and managing social media for Muddy Water Initiative, conducting research on Alzheimer’s at Genomes2People, and internships at Bradley Hospital supporting adolescent and child social skill development. Cole Rich holds a Bachelor's degree in Counseling and Health Psychology from Emmanuel College.