Olivia Gach

Olivia Gach is a dedicated professional with a strong background in client solutions and customer success. Currently serving as a Client Solutions Manager at Uplight since March 2021, Olivia previously excelled as a Customer Success Associate and held various positions at Gusto, including Health Benefits Implementation Specialist and Member Fulfillment Team Lead. While at Gusto, Olivia achieved a Customer Satisfaction Score of 95% and significantly improved operational efficiency. Earlier experience includes managing office operations as Office Manager at the Colorado Institute of Sports Medicine and working as a Fitness Specialist Intern at UCHealth. Olivia holds a Bachelor of Science in Health and Wellness from Colorado State University, earned in 2017.