Hiuko W.

Customer Technical Support at Uplisting

Hiuko W. has a diverse work experience spanning multiple industries. Hiuko began their career as an I.T. Intern at Paramount Universal Bank Limited in 2010, where they gained experience in software deployment, user support, and general maintenance. Hiuko then moved on to Laxmanbhai Construction LTD where they served as an Assistant IT Administrator. In this role, they were responsible for incident management, computer hardware repairs, and maintenance.

In 2014, Hiuko joined Servetech Systems ltd as a Software Implementation Consultant and Training Lead for the Unilever Africa Leveredge project. Hiuko performed integration testing, bug tracking and reporting of software issues. Hiuko also worked on the Jaza Duka project in collaboration with Unilever, KCB, and MasterCard as a Software Implementation Consultant. In this role, Hiuko empowered retailers with working capital through a cashless system, implemented and supported the system interfaces, and conducted training sessions.

In 2016, Hiuko worked as an Implementation Consultant for the Digital Literacy Program in collaboration with ICTA and the Ministry of Education. Hiuko successfully deployed laptops and tablets to public primary schools and provided training on the Classroom Management and Monitoring solution.

From 2018 to 2021, Hiuko served as a Customer Support Consultant at Influx, providing technical assistance to customers. Hiuko then joined Know Your Customer in 2019 as an Analyst-Validation Services, where they were responsible for validating customer data.

Most recently, Hiuko joined Uplisting in 2022 as a Customer Technical Support specialist. Their role involves providing technical support for an all-in-one vacation rental and channel management software.

Overall, Hiuko W. has gained extensive experience in software implementation, technical customer support, validation services, and project management throughout their career.

Hiuko W. has a diverse education history. In 2020, they completed a Digital Marketing program at Google Digital Skills For Africa. Prior to that, from 2008 to 2011, they pursued a Bachelor's Degree in Business Information Technology at Jomo Kenyatta University of Agriculture and Technology. In 2008, they briefly attended Pioneer International University to study Web Design and Development. Finally, from 2003 to 2006, they attended Othaya Girls High School, where they completed their K.C.S.E (Kenya Certificate of Secondary Education) in the field of High School.

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