Lori Lochbaum is a Senior IT Manager at UPMC, bringing extensive experience in managing technical teams within fast-paced healthcare and retail environments. Lori's career spans various roles in IT management, security, application support, and help desk functions, supporting thousands of users and multiple systems. Previously, Lori served as the Manager of Central PA Help Desk at UPMC Pinnacle, overseeing a regional help desk for over 12,000 employees and maintaining a 24/7 service desk. Lori has also held key positions at Hanover Hospital and Hanover Direct, contributing to significant improvements in IT service delivery and security compliance. Currently, Lori is pursuing a B.S. in Business Administration/Marketing at Cedar Crest College.
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